Senior finance leader · Treasury transformation · Controls · Consulting

Senior leader building stronger treasury, liquidity, and client operations.

Director-level operator, advisor, and transformation leader with 24+ years of professional experience, including 16 years across finance, treasury, controls, operations, and enterprise client experience.

24+
years of leadership, transformation, operations, and client-facing experience
16
years in finance, including treasury, liquidity, payments, controls, and governance
Director (C15)
Director-level leadership at Citi before founding JRQ Consultants LLC
Jose R. Quiles seated in a navy suit
Focus areas Treasury · Liquidity · Controls · Payments · Agile

Recruiter snapshot

Senior finance leader, operator, and transformation advisor.

I help organizations move from strategy to measurable execution in complex, regulated environments. My work spans treasury transformation, liquidity controls, payments risk, operational readiness, stakeholder alignment, client experience, and program governance.

Before founding JRQ Consultants LLC, I served as a Director, Treasury Transformation Controls Lead at Citi, where I led high-performing teams of project managers, business analysts, liquidity SMEs, and BAU process owners supporting regulatory and strategic transformation commitments.

Treasury & Liquidity

Strengthen control environments

Built and enhanced controls across liquidity reporting, FR 2052a processes, intercompany asymmetry, governance, and regulatory delivery.

Payments & Operations

Deliver critical commitments

Lead regulatory-driven risk and control solutions within payments, operations optimization, readiness, and enterprise enablement.

Client Experience

Build trusted execution

Led corporate service organizations supporting 5,000+ accounts and improved client satisfaction from 83% to 93%.

Jose R. Quiles at Johnston Gate in academic regalia

Selected experience

Enterprise leadership with consulting range.

Jan 2025 – Present · Founder & Principal Consultant

JRQ Consultants LLC

JRQ Consultants LLC logo

Currently consulting with Citibank as a Senior Project Manager for Citi’s Global Movement of Funds Operations Optimization and Enablement team, delivering risk, control, and operational readiness solutions across payments and enterprise initiatives.

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Jan 2023 – Jan 2025 · Citi

Director, Treasury Transformation Controls Lead

Owned a portfolio of Consent Order milestones within Citi’s Liquidity space. Led project managers, business analysts, liquidity SMEs, and process owners to deliver new and enhanced controls, technology solutions, FR 2052a processes, and FRB-mandated control improvements.

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Mar 2020 – Jan 2023 · Citi Treasury & Trade Solutions

SVP, U.S. Corporate Service Department Head / Sr. Global Service Manager

Led U.S. corporate service delivery for embassies, public sector, TMT, and premier corporate clients. Supported 5,000+ corporate accounts and improved Voice of the Client satisfaction from 83% to 93%.

2011 – 2020 · JPMorgan Chase & Citi

Treasury Solutions, Regulatory Risk, Client Experience & Wealth Management

Managed LATAM treasury implementations, Basel governance and audit facilitation, client digitization strategy, reporting automation, KYC, retention, and relationship management across high-value portfolios.

Education & credentials

Finance, leadership, agile delivery, and organizational psychology.

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Harvard University

Master of Liberal Arts, Extension Studies in Industrial-Organizational Psychology. Graduated May 2026.

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Syracuse University

Whitman School of Management · Master of Business Administration, Marketing Management & Strategy.

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Southeastern University

Bachelor of Science in Leadership.

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Duke University

Business Metrics for Data-Driven Companies.

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Harvard University
Extension School

Graduate Certificate in Organizational Behavior. Issued May 2025.

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Certified ScrumMaster®

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Certified Scrum Product Owner®

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ICAgile Certified Professional in Business Agility Foundations

Additional credentials

Microsoft Office Specialist Excel · T.R.U.S.T. · Product Management · PMP Exam Prep · Project Estimating & Scheduling · Risk Management · Project Scope · Project Management Fundamentals

“Transformation succeeds when strategy, controls, people, and execution discipline move in the same direction.”

Next conversation

Open to senior leadership roles where treasury transformation, controls, payments, and disciplined execution matter.

Best-fit conversations include Director-level treasury transformation, controls leadership, payments risk and operations, client experience leadership, program management, operational excellence, and consulting/advisory opportunities.

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